Frequently Asked Questions
General Questions
Q:Who can use this service?
Ans:This is a free service. Anyone can use this service. Gulaal provides an easy to use classified service to both registered as well as unregistered users.
Ans:This is a free service. Anyone can use this service. Gulaal provides an easy to use classified service to both registered as well as unregistered users.
Q:How to register? Is it free?
Ans:To register you need a valid email address. Registration is free.
Ans:To register you need a valid email address. Registration is free.
Q:How to manage my account?
Ans:You can manage your account using "Myaccount" page. You can update your email address, manage your posts, create and update alerts and maintain your watch list.
Ans:You can manage your account using "Myaccount" page. You can update your email address, manage your posts, create and update alerts and maintain your watch list.
Q:How to cancel my account?
Ans:You have to send us an email requesting to cancel your account along with your account details. Please use the email account that you registered with us to send this email.
Ans:You have to send us an email requesting to cancel your account along with your account details. Please use the email account that you registered with us to send this email.
Posting Classifieds
Q:How to post an ad?
Ans:Both registered and Unregistered users can post ads following these steps. Click on Post ad -> Select a Category and Fill in the necessary details -> Review -> Post the ad. Registered users ads will be automatically active and can be reviewed at My Account -> My Classifieds. Unregistered users can post ads following the same steps as above. But ads have to be manually activated. Users will reveive an email with a link to activate their ad. Upon clicking that link the ad will be activated and will be listed on the site.
Ans:Both registered and Unregistered users can post ads following these steps. Click on Post ad -> Select a Category and Fill in the necessary details -> Review -> Post the ad. Registered users ads will be automatically active and can be reviewed at My Account -> My Classifieds. Unregistered users can post ads following the same steps as above. But ads have to be manually activated. Users will reveive an email with a link to activate their ad. Upon clicking that link the ad will be activated and will be listed on the site.
Q:How to ask the poster a question?
Ans:Using the discussion forum you can ask discuss/negotiate with the owner of a posting. If you are the owner of a post you can review your post periodically to see if there are any questions posted by fellow users. You have to be a registered user to avail this service.
Ans:Using the discussion forum you can ask discuss/negotiate with the owner of a posting. If you are the owner of a post you can review your post periodically to see if there are any questions posted by fellow users. You have to be a registered user to avail this service.
Q:How to reply a question?
Ans:You can reply using the "Reply" link in the discussion forum window. You need to login in order to reply questions.
Ans:You can reply using the "Reply" link in the discussion forum window. You need to login in order to reply questions.
Q:How to delete your posting?
Ans:Registered users can deactivate or delete your ad by using the corresponding links below each listing at "My Classifieds -> My Account ". Unregistered users ads will be deleted during the monthly clean up process.
Ans:Registered users can deactivate or delete your ad by using the corresponding links below each listing at "My Classifieds -> My Account ". Unregistered users ads will be deleted during the monthly clean up process.
Q:what kind of images can be attached? What are the size limitations for attachments?
Ans:Images have to be ".gif" or ".jpg" format. Images should not be more that 15kb in size.
Ans:Images have to be ".gif" or ".jpg" format. Images should not be more that 15kb in size.
Q:What "Create your flyer" option means?
Ans:Selecting this option will automatically create a classic marketing flyer for your posting. You can edit, save and print copies of this flyer for your marketing campaign. This option is only available for registered users. View Sample Flyer
Ans:Selecting this option will automatically create a classic marketing flyer for your posting. You can edit, save and print copies of this flyer for your marketing campaign. This option is only available for registered users. View Sample Flyer
Q:How to activate my ad?
Ans:If you are a registered user your ad will be automatically activated. Unregistered users have to activate their ad by clicking on the activation link that they receive in the email that gulaal team sends them.
Ans:If you are a registered user your ad will be automatically activated. Unregistered users have to activate their ad by clicking on the activation link that they receive in the email that gulaal team sends them.
Q:What "Add to mylist" does?
Ans:It adds the current posting your interesting ads list. While searching for a certain item you can create list of ads by using this feature. The purpose is to make the search experience easy by providing you a list all interested ads that you want to follow up.
Ans:It adds the current posting your interesting ads list. While searching for a certain item you can create list of ads by using this feature. The purpose is to make the search experience easy by providing you a list all interested ads that you want to follow up.
Q:How abusive postings are processed?
Ans:On a regular basis we review the postings that are reported as "abusive" and remove those that are considered abusive.
Ans:On a regular basis we review the postings that are reported as "abusive" and remove those that are considered abusive.
Q:How long does the ad stays active on gulaal?
Ans:Registered users can deactivate/delete their ads anytime they want. Ads belong to unregistered users will be deleted one month after their posted date.
Ans:Registered users can deactivate/delete their ads anytime they want. Ads belong to unregistered users will be deleted one month after their posted date.
Q:What is Zipcode based search?
Ans:If you are located in United states you can search the listings based on your Zipcode. Using the Zipcode and radius in miles, you can limit your search to limited geographic area.
Ans:If you are located in United states you can search the listings based on your Zipcode. Using the Zipcode and radius in miles, you can limit your search to limited geographic area.
Q:What "Post your ad to Google Base" means?
Ans:Google Base is a classified site provided by Google. When you select this option and post an ad, you will be simultaneously posting the ad to the Google Classified site. After posting an ad the return page shows you a link that can take you to your ad on Google Base. This feature is only available to registered users.
Ans:Google Base is a classified site provided by Google. When you select this option and post an ad, you will be simultaneously posting the ad to the Google Classified site. After posting an ad the return page shows you a link that can take you to your ad on Google Base. This feature is only available to registered users.
Discussion Forum
Q:How to start a thread?
Ans:Only registered users can participate in the discussion forum. You should be a registered user to either create or reply a thread in the Discussion forum.
Ans:Only registered users can participate in the discussion forum. You should be a registered user to either create or reply a thread in the Discussion forum.
Q:How to avoid scams, identity thefts and general guidelines of discussion forum?
Ans:We can not monitor each single thread on the discussion forum. We advice users to be aware of ads that look suspicious and makes unrealisting promises. Some of the popular ads include notorious work from home ads, ponzi schemes etc. For general guidlines, proper conduct and etiquette please refer to our Terms and Conditions.
Ans:We can not monitor each single thread on the discussion forum. We advice users to be aware of ads that look suspicious and makes unrealisting promises. Some of the popular ads include notorious work from home ads, ponzi schemes etc. For general guidlines, proper conduct and etiquette please refer to our Terms and Conditions.
My Account
Q:What is an Alert? How to create Alerts?
Ans:You can set up the alerts at "My Account -> Add Alert". Whenever a user posts an item that you are interested in, your alerts will send you an email with a link to that particular post. You can set up alerts based on criteria such as "State, City, Category, Sub Category and Keywords". You have to be a registered user to avail this feature.
Ans:You can set up the alerts at "My Account -> Add Alert". Whenever a user posts an item that you are interested in, your alerts will send you an email with a link to that particular post. You can set up alerts based on criteria such as "State, City, Category, Sub Category and Keywords". You have to be a registered user to avail this feature.
Q:What is "Watch list"?
Ans:You can keep track of ads that you are interested in by adding them to your watch list. To add an particular ad to your watchlist click on "Add to my watchlist" on the ad details page. You can remove the ads from your watchlist. You can print your watchlist and follow up with different posters conveniently.
Ans:You can keep track of ads that you are interested in by adding them to your watch list. To add an particular ad to your watchlist click on "Add to my watchlist" on the ad details page. You can remove the ads from your watchlist. You can print your watchlist and follow up with different posters conveniently.